Join our Team!

Key Responsibilities

• Maintain a clean and organised work area, including our showroom and office.
• Assisting with daily operations of the office, including email phone & in-person correspondence and other administrative tasks.
• Additional administrative tasks as required, to help provide general office support.
• Coordinate with management to schedule meetings, appointments and showroom reservations.
• Assisting in maintaining the company’s accounts using Xero.
• Processing Customer and Cloth Orders for our skilled tailors.
• Collaborate with our tailoring team to translate customer specification and alterations when needed.
• Communicate effectively with clients to understand their preferences and provide exceptional customer service throughout the tailoring process.
• Take measurements and fitting appointments for bespoke suits according to customer specification and needs, including customer details, cloth, styling, sizing etc. 
• Uphold quality standards and ensure that all garments meet company guidelines for fit, construction and finish.
• Act as a liaison between clients and internal departments, ensuring clear communication and alignment on deliverables.
• Assisting in quality control checks for garments post-production, as well as packaging and dispatching parcels.
• Managing Cloth inventory and ensuring the cloth library is up to date.
• Managing Stock levels of stock items and keeping our website up to date.
• Coordinating product and equipment arrangements for country shows.